Frequently Asked Questions
Everything you need to know about Velora — AI-powered Cosmic Wellness for Astrology, Tarot, and Numerology.
General
What is Velora?
Velora is an AI-powered Cosmic Wellness platform that combines Astrology, Tarot, and Numerology. Get personalized daily Cosmic Weather forecasts, AI Tarot readings, numerology analysis, and more — all based on your unique natal chart.
Is Velora free to use?
Yes! Velora's basic features are free forever. You get daily Cosmic Weather, basic Tarot draws (78 cards), Numerology core numbers, and daily check-in credits. Upgrade to Pro for AI-powered interpretations, more credits, and ad-free experience.
What platforms is Velora available on?
Velora is currently available on Android via Google Play. iOS version is coming soon to the App Store.
Do I need to create an account?
No! You can use Velora's basic features without an account. Account creation is optional and only needed for cross-device sync and purchase history.
Astrology
What information do I need to get started?
Just your date, time, and place of birth. Velora uses this to generate your complete natal chart with Sun, Moon, Rising signs, all planetary placements, and house positions.
What is Cosmic Weather?
Cosmic Weather is Velora's signature feature — a personalized daily energy forecast based on current planetary transits and your natal chart. Think of it as a weather forecast for your soul.
Does Velora only use Sun signs?
No! Velora analyzes your complete natal chart — Sun, Moon, Rising, and all planetary placements — to deliver deeply personalized insights far beyond basic Sun sign horoscopes.
Tarot
How does AI Tarot work?
You draw cards from the classic 78-card Rider-Waite deck, then Velora's AI interprets the reading based on your specific question, the card positions, and your natal chart context.
Can I do free Tarot readings?
Yes! Basic card draws are free. AI-powered interpretations use credits. Free users earn ~150-200 credits per month through daily check-ins and activities.
Numerology
What numerology system does Velora use?
Velora uses the Pythagorean numerology system, calculating 6 Core Numbers: Life Path, Expression, Soul Urge, Personality, Birthday, and Maturity numbers.
Are numerology calculations free?
Yes! All numerology calculations are free. AI-powered interpretations of your numbers use credits.
Pricing & Credits
How does the credit system work?
Credits are used for AI features. Free users earn credits through daily check-ins (+3/day), rewarded ads (5 credits, max 2/day), and sharing (10 credits, max 2/week). Pro subscribers get 400-500 credits/month plus 50% reduced AI costs.
What are the Pro subscription options?
Pro Monthly: $7.99/month (first month $2.99). Pro Yearly: $59.99/year ($5/month, save 37%). Both include monthly credits, reduced AI costs, ad-free experience, and free Astro-Journaling AI.
Can I get a refund?
Refunds are handled by Apple App Store or Google Play Store according to their respective refund policies.
Privacy & Safety
Is my data safe?
Yes. Velora uses AES-256 encryption for data at rest and TLS 1.3 for data in transit. We follow strict data protection practices and comply with GDPR.
Is Velora safe for children?
Users under 13 can access basic natal chart computation only — all AI features are blocked in compliance with COPPA regulations.
Can I delete my account?
Yes. You can request account deletion through the app or our website. All data is permanently removed within 30 days, with a grace period to cancel.